FREQUENTLY ASKED QUESTIONS

What materials are used in Acuarela Brand bikinis?

Our bikinis are designed in Spain and produced in Brazil using high-quality fabrics. All pieces offer UV protection and are crafted to provide comfort, durability, and a refined fit.

Can I choose different sizes for the top and bottom?

Yes. We offer the option to select different sizes for the top and bottom, allowing a more personalized and flattering fit.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, Apple Pay, and other secure payment methods available at checkout.

Do you offer international shipping?

Yes. We ship throughout Europe. For destinations outside Europe, shipping availability and rates are displayed at checkout.

How long will it take for my order to arrive?

Delivery times depend on the destination. Orders are typically delivered within 1 to 6 business days within Europe. Estimated delivery times are shown at checkout.

Is shipping free?

Yes. We offer free shipping on all orders to:
– Spain (Mainland & Balearic Islands)
– Portugal

For other European countries, free shipping applies to orders over €150.

How do I choose the correct size?

You will find a detailed Size Guide on each product page. If you are between sizes or need assistance, our team will be happy to help you choose the best fit.

Can I exchange or return a bikini?

Yes. Exchanges and returns are accepted within 14 calendar days of delivery, provided the item is unworn, unwashed, and returned with all original tags intact. For full details, please consult our Returns & Exchanges Policy.

Can I modify or cancel my order after placing it?

If you need to make changes to your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to assist you.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your delivery in real time.

How can I contact you?

You can reach us through the following channels:

Email: acuarela@acuarelabrand.com
WhatsApp: +34 617 05 48 39
Instagram: @acuarelabrand