PRIVACY POLICY & LEGAL NOTICE

Last updated: September 23, 2025

In compliance with applicable personal data protection regulations (EU Regulation 2016/679 – GDPR and other relevant Spanish legislation), we inform you that personal data provided through www.acuarelabrand.com will be incorporated into a data processing system owned by:

Legal owner: Bernardes Pereira Jordana Aparecida (self-employed)
Trade name: Acuarela Brand
NIF: ESZ0724081T
Registered address: Calle Julián Besteiro 35, Piso 3 Pta 8, Madrid 28020, Spain
Contact email: acuarela@acuarelabrand.com
Telephone: +34 663 912 270

1. Processing activities

Website management
Purpose: Processing and management of the data necessary for the functionality and security of the website.
Retention period: While the consent granted is maintained.
Legal basis: Consent of the data subject.
Data categories: Identification data, cookies, and browsing data.
Disclosures/transfers: Not foreseen.

Web forms and contact
Purpose: To respond to queries, requests, or communications submitted via contact forms or email.
Retention period: While the consent granted is maintained.
Legal basis: Consent of the data subject.
Data categories: Identification data.
Disclosures/transfers: Not foreseen.

Order and customer management
Purpose: To process purchases, payments, shipping, returns, and after-sales support.
Retention period: For the time needed to manage the purchase (including returns, complaints, or claims), and for periods required by tax and commercial regulations (5 to 10 years).
Legal basis: Performance of a contract.
Data categories: Identification data, address, payment and contact details.
Disclosures/transfers: May be shared with payment service providers (Stripe, PayPal, Klarna, banking entities), logistics and transport providers, and Public Administration bodies when legally required.

Economic and administrative management
Purpose: Billing, accounting, and compliance with tax obligations.
Retention period: 5 years under tax regulations and up to 10 years for accounting documentation.
Legal basis: Compliance with a legal obligation.
Data categories: Identification and financial data.
Disclosures/transfers: Tax Agency, banks, and competent public bodies.

Commercial actions and marketing
Purpose: Sending newsletters and commercial information about our products and services.
Retention period: While consent is maintained or until you unsubscribe.
Legal basis: Consent of the data subject.
Data categories: Identification and contact data.
Disclosures/transfers: Not foreseen.

2. Your rights

You may exercise your rights at any time:

Access (know what data we process).
Rectification (correct inaccurate data).
Erasure (delete your data when legally possible).
Restriction (temporarily limit processing).
Portability (receive your data in a structured format).
Objection (object to processing).
Withdraw consent previously granted.

To exercise these rights, please send a written request along with a copy of your identity document to: acuarela@acuarelabrand.com.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected.

3. Cookies

This website uses cookies and similar technologies to enable core functionality, improve browsing experience, analyze usage, and display personalized advertising where applicable.

You can consult detailed information in our Cookie Policy and update your preferences at any time through the cookie consent banner.

4. Social media privacy

Acuarela Brand is present on social media platforms such as Instagram and Facebook, primarily to share content and promote products. Data provided through these platforms is governed by each platform’s privacy policy.

Without prejudice to the above, Acuarela Brand may process messages or contact requests received through these channels in order to respond and provide customer support.

5. Legal notice (LSSI-CE)

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), this website is owned confirming:

The user agrees to make appropriate use of the website and its content, respecting applicable regulations and the rights of third parties at all times.

6. Security

Acuarela Brand is committed to applying appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of the personal data processed, in accordance with the level of risk involved.

7. Changes to this policy

Acuarela Brand reserves the right to modify this Privacy Policy and Legal Notice at any time. Changes will be published on this page and will take effect from the moment they are updated.